TrackingLot

HELP CENTER

Common questions.

Can't find what you need? Get in touch.

Do I need an account to track a shipment?

No. Paste your tracking number on the track page and you'll see status immediately — an account is only needed if you want to save shipments for ongoing updates.

Why does my tracking number show no results?

It can take a few hours after a label is created for the carrier to register the first scan. If it's been over 24 hours with no movement, double-check the number and try the carrier's own site as well.

Which carriers do you support?

See the full, current list on the carriers page — we're adding more regularly.

How often does tracking info update?

We pull live from each carrier's API when you search, so what you see reflects their most recent scan.