HELP CENTER
Common questions.
Can't find what you need? Get in touch.
Do I need an account to track a shipment?
No. Paste your tracking number on the track page and you'll see status immediately — an account is only needed if you want to save shipments for ongoing updates.
Why does my tracking number show no results?
It can take a few hours after a label is created for the carrier to register the first scan. If it's been over 24 hours with no movement, double-check the number and try the carrier's own site as well.
Which carriers do you support?
See the full, current list on the carriers page — we're adding more regularly.
How often does tracking info update?
We pull live from each carrier's API when you search, so what you see reflects their most recent scan.